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It’s cover for your fur family in the case of unexpected vet costs, and peace of mind should anything unfortunate happen to your cat or dog.
Learn more about pet insurance
The backyard isn’t always green grass and daisies. Pets need everyday care like vaccinations, teeth scaling and nail trimming. But sometimes things go wrong, and your lovable fluff needs to see the vet or requires some assistance.
Pet insurance is there so you don’t have to worry about large and unexpected bills if your pet suddenly gets ill or has an unforeseen accident.
Learn more about Pet vaccinations
We have four plans for your cats and dogs, ranging from Accident Cover to fully Comprehensive Pet Insurance. Have a look at what makes the most sense for you and for them:
compare plans
Covers your pet for unforeseen and sudden events like near drowning, getting hit by a car or snake bites.
Our Core Plan boasts an increased limit per claim for accidents and also provides cover for an illness where your pet is admitted to the veterinary practice.
Provides extensive cover for accidents and also covers illnesses, regardless of whether your pet was admitted at the veterinary practice.
Comprehensive cover that includes all Standard Plan benefits with increased limits as well as the Pet-Act-OUT benefit for puppy socialisation classes and behavioural treatment.
Please note that this content provides a summary of what is covered; the terms set out in the policy wording and schedule takes precedence and are binding on the parties.
We have four plans for your cats and dogs, ranging from Accident Cover to fully Comprehensive Pet Insurance. Have a look at what makes the most sense for you and for them:
compare plans
Covers your pet for unforeseen and sudden events like near drowning, getting hit by a car or snake bites.
Our Core Plan boasts an increased limit per claim for accidents and also provides cover for an illness where your pet is admitted to the veterinary practice.
Provides extensive cover for accidents and also covers illnesses, regardless of whether your pet was admitted at the veterinary practice.
Comprehensive cover that includes all Standard Plan benefits with increased limits as well as the Pet-Act-OUT benefit for puppy socialisation classes and behavioural treatment.
Please note that this content provides a summary of what is covered; the terms set out in the policy wording and schedule takes precedence and are binding on the parties.
You always insure the things you treasure the most, and now your furry family can be looked after in case of anything unexpected happening, too.
As an OUTsurance Pet customer, you’ll enjoy a value-for-money pet plan with world class service, and you’ll receive a cash OUTbonus after only three consecutive claim-free years. That’s 10% of your paid premiums back in cash.
Depending on the plan you choose, OUTsurance Pet Insurance can provide cover for accidents, illnesses, and vet visits, up to the relevant limits. Additional benefits may include diagnostic tests when a a diagnosis cannot be made, rehabilitation treatments to support your pet’s recovery, and, under the Executive plan, cover for socialisation or puppy classes to help your pet get off to the best start.
Protect Your Pet in Minutes
We’ve ensured that our process is as easy and as quick as possible so that you and your furry friends can get back to living awesome lives as soon as possible.
Just follow the steps below and your claim will be logged in an instant
We’ve ensured that our process is as easy and as quick as possible so that you and your furry friends can get back to living awesome lives as soon as possible.
Just follow the steps below and your claim will be logged in an instant
If your pet has been comprehensively covered by any pet insurer for at least 12 consecutive months directly preceding your pet's cover start date, we will consider reducing or waiving the waiting periods.
For us to consider this, you will need to send proof that your pet was covered for at least 12 consecutive months as well as proof of the relevant pet insurance plan type. You will also need to provide a letter confirming the claims experience at the other insurer.
The applicable waiting periods will still be applied for congenital or hereditary conditions as well as the exclusions listed in your policy schedule.
Vaccinations are generally not covered, but keeping them up to date is essential for your pet’s health.
Our OUTsurance Executive Plan covers puppy socialisation classes.
Yes, waiting periods may apply for certain conditions and covers, depending on who your pets are insured with and as outlined in the policy wording.
No. You will be pleased to know that if you need to claim, you will always pay a fixed excess amount, regardless of the final claim amount. Some pet insurers charge percentage-based excesses where you'll pay a percentage based on the value of your claim.
No. We do not cover pre-existing conditions. A pre-existing condition refers to any Illness or Injury that presented clinical signs or that was in existence prior to the specific pet being covered under the policy or during the waiting period.
No. We do not cover pre-existing conditions. A pre-existing condition refers to any Illness or Injury that presented clinical signs or that was in existence prior to the specific pet being covered under the policy or during the waiting period.
If your pet has been comprehensively covered by any pet insurer for at least 12 consecutive months directly preceding your pet's cover start date, we will consider reducing or waiving the waiting periods.
For us to consider this, you will need to send proof that your pet was covered for at least 12 consecutive months as well as proof of the relevant pet insurance plan type. You will also need to provide a letter confirming the claims experience at the other insurer.
The applicable waiting periods will still be applied for congenital or hereditary conditions as well as the exclusions listed in your policy schedule.
Vaccinations are generally not covered, but keeping them up to date is essential for your pet’s health.
Our OUTsurance Executive Plan covers puppy socialisation classes.
Yes, waiting periods may apply for certain conditions and covers, depending on who your pets are insured with and as outlined in the policy wording.
No. You will be pleased to know that if you need to claim, you will always pay a fixed excess amount, regardless of the final claim amount. Some pet insurers charge percentage-based excesses where you'll pay a percentage based on the value of your claim.
No. We do not cover pre-existing conditions. A pre-existing condition refers to any Illness or Injury that presented clinical signs or that was in existence prior to the specific pet being covered under the policy or during the waiting period.
No. We do not cover pre-existing conditions. A pre-existing condition refers to any Illness or Injury that presented clinical signs or that was in existence prior to the specific pet being covered under the policy or during the waiting period.
