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Insurance for dogs and cats

OUTsurance covers your family additions that have fur too, and since pet owners insuring their pets is a growing trend globally, you’re not alone in looking after yours.

Features and benefits

Just some of our offerings that help us stand out in a litter of insurance options.

No claim forms

No need to engage in the hassle of filling in claim forms.

OUTbonus

A cash refund of your premiums if you don’t claim.

Your choice of vet

You can take your pet to any registered vet of your choice.

Snipped bill

We’ll give you a discount if your pet is sterilised.

Fixed excess

No matter what you claim for, your excess is fixed.

Pet-Act-OUT

We cover puppy classes and are the first insurer, of our main competitors, to do this. You may also claim for behavioural treatments for your pet. (Executive plan only)

Multiple pets discount

Unlike our major competitors we will offer you a discount of 5% if you insure 2 or more of your fur family members with us.

Body condition score

We encourage you to keep your pet in great shape and good health. You will therefore get a discount if your pet has an ideal body condition score.

Breed based

Premiums are based on the breed, whether the pet is sterilised, and it’s body condition score, because we encourage healthy pets.

Comparing our plans

Compare our plans below to see what will best suit the needs of your dog or cat. We offer the basics that will cover your pet for common accidents, to extensive cover that includes all of your pet’s essentials, and a plan with increased limits and added extras should your furry friend have special requirements.

Download pet insurance brochure for more information.

Key Features	Accidental	Standard	Executive
Overall Annual Limit	R 16 000	R 42 000	R 63 000
Accidental Cover i A sudden and unforeseen event that causes injury to your pet and which requires immediate medical attention to your pet. Waiting period: None Fixed excess	Per Claim limit: R 9 500	Per Claim Limit: R 31 500	Per Claim limit: R 52 500
Illness Cover i A sickness, disease or defect which requires medical attention from a vet as well as an overnight admission of your pet at the vet. Waiting period: 60 days Fixed excess	–	Per Claim Limit: R 29 500	Per Claim Limit: R 47 500
Vet Visits i A visit to the vet to treat a sickness or disease which does not require an overnight admission at the vet. This includes the costs of consultations, medication, pathology, radiology and dentistry. Waiting period: 30 Days No Excess	–	Annual Claim Limit: R 4 200	Annual Claim Limit: R 5 200
Routine Care i This covers preventative and/or precautionary procedures that you choose to have a vet perform on your pet. This includes vaccinations, deworming and nail trimming. Waiting period: 30 Days Available number of claims: 1 No excess	–	Annual Claim Limit: R 800	Annual Claim Limit: R 1050
Pet-Act-OUT i Covers puppy socialization classes for your pet as well as corrective behavioural treatments that are recommended by a vet. Waiting period: 30 Days No excess	–	–	Annual Claim Limit: R 1050
Hereditary, Congenital, Pre-existing conditions	Waiting period: 12 months	Waiting period: 12 months	Waiting period: 12 months
Multi-pet discount
	Start A Quote	Start A Quote	Start A Quote

Add these great optional benefits for your pet

Help-Pet-OUT

Available on all plan types.

Optional cover to cover kennel fees should you be hospitalised and unable to look after your pet.

Claim Limits: R 2 500 per annum limited to max 5 claims
Waiting period: 90 Days
No excess

Health Booster

Available on Standard and Executive plans.

Can be added to cover chronic medication, prescription food and supplements.

Annual Claim Limit: R 2 500
Waiting period: 90 Days
No excess

A 12-month waiting period applies on hereditary, pre-existing and congenital conditions

Download pet insurance brochure for more information.

Need to submit a claim?

Making a claim is easy via the website, my.outsurance portal, the App or our friendly call centre. Find out everything you need to know in our How to claim section.

find out more Submit a claim

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Insurance contacts 08 600 60 000

Mon-Thurs:

07:00 - 20:00

Fri:

07:00 - 18:00

Sat:

08:00 - 17:00