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We understand how important your privacy is and will protect your personal information. By providing your personal information you are agreeing that we may process it to furnish you with a quote. Also note that some advisors work under supervision.  This is to ensure that you’ll get nothing but awesome service, all of the time! Premiums quoted are risk profile dependent and reviewed annually based on risk profile and economic factors. Ts, Cs and limits apply. It is important to provide us with correct information, otherwise it could affect the outcome of your claim.
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Insurance for dogs and cats

OUTsurance covers your family additions that have fur too, and since pet owners insuring their pets is a growing trend globally, you’re not alone in looking after yours.

Features and benefits

Just some of our offerings that help us stand out in a litter of insurance options.

OUTbonus
OUTbonus

A cash refund of your premiums if you don’t claim.

Your choice of vet
Your choice of vet

You can take your pet to any registered vet of your choice.

Fixed excess
Fixed excess

No matter what you claim for, your excess is fixed.

Pet-Act-OUT
Pet-Act-OUT

We cover puppy classes and are the first insurer, of our main competitors, to do this. You may also claim for behavioural treatments for your pet. (Executive plan only)

Multiple pets discount
Multiple pets discount

We will offer you a discount of 5% if you insure 2 or more of your furry family members with us.

Body condition score
Body condition score

You could get a discount if your pet has an ideal body condition score.

Get the form
Tailored premiums
Tailored premiums

Premiums are unique to your pet, using our advanced underwriting model, and never subsidise other pets. This means you could pay less!

Features and benefits

Just some of our offerings that help us stand out in a litter of insurance options.

OUTbonus
OUTbonus

A cash refund of your premiums if you don’t claim.

Your choice of vet
Your choice of vet

You can take your pet to any registered vet of your choice.

Fixed excess
Fixed excess

No matter what you claim for, your excess is fixed.

Pet-Act-OUT
Pet-Act-OUT

We cover puppy classes and are the first insurer, of our main competitors, to do this. You may also claim for behavioural treatments for your pet. (Executive plan only)

Multiple pets discount
Multiple pets discount

We will offer you a discount of 5% if you insure 2 or more of your furry family members with us.

Body condition score
Body condition score

You could get a discount if your pet has an ideal body condition score.

Get the form
Tailored premiums
Tailored premiums

Premiums are unique to your pet, using our advanced underwriting model, and never subsidise other pets. This means you could pay less!

Comparing our plans

Compare our plans below to see what will best suit the needs of your dog or cat. We offer the basics that will cover your pet for common accidents, to extensive cover that includes all of your pet’s essentials, and a plan with increased limits and added extras should your furry friend have special requirements.

Download pet insurance brochure for more information.

Key Features
Accidental
Accidental
Core
Core
Standard
Standard
Executive
Executive

Overall Annual Limit

Unchecked

R 16 000

Checked

R 47 000

Unchecked

R 47 000

Unchecked

R 70 000

Accidental Cover i A sudden and unforeseen event that causes injury to your pet and which requires immediate medical attention to your pet.

Waiting period: None

Fixed excess

Checked

Per Claim limit: R 9 500

Checked

Per Claim limit: R 35 000

Checked

Per Claim Limit: R 35 000

Checked

Per Claim limit: R 52 500

Illness Cover i A sickness, disease or defect which requires admission of your pet at the vet.

Waiting period: 60 days

Fixed excess

Unchecked

–

Checked

Per Claim Limit: R 31 000

Checked

Per Claim Limit: R 31 000

Checked

Per Claim Limit: R 50 000

Vet Visits i A visit to the vet to treat a sickness or disease which does not require an admission at the vet or does not require long-term treatment.

Waiting period: 30 Days

R300 Excess

Unchecked

–

Unchecked

–

Checked

Annual Claim Limit: R 4 400

Checked

Annual Claim Limit: R 5 500

Hereditary & Congenital conditions

Checked

Waiting period: 12 months

Checked

Waiting period: 12 months

Checked

Waiting period: 12 months

Checked

Waiting period: 12 months

Pet-Act-OUT i Covers puppy socialization classes for your pet as well as corrective behavioural treatments that are recommended by a vet.

Waiting period: 30 Days

No excess

Unchecked

–

Unchecked

–

Unchecked

–

Checked

Annual Claim Limit: R 1 100

Multi-pet discount

Checked

Checked

Checked

Checked

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Please note that this content provides a summary of what is covered; the terms set out in the policy wording and schedule takes precedence and are binding on the parties.

Add these great optional benefits for your pet
Help-Pet-OUT

Available on all plan types.

Optional cover for rehabilitation treatments, advertising cost for a lost pet, and emergency kennel or cattery fees should you be hospitalised and unable to look after your pet.

  • Claim Limits: R 2 500 per annum limited to max 5 events
  • Waiting period: 90 days
  • No excess
Health Booster

Available on Standard and Executive plans.

Can be added to cover chronic medication, prescription food and supplements.

  • Annual Claim Limit: R 2 650
  • Waiting period: 90 days
  • No excess
Third-Party Liability

Available on Standard and Executive plans.

You will be covered, up to the limit specified on your policy schedule, against the amount you are legally liable to pay for damage to property, bodily injury or death that your pet might cause to someone other than you or a member of your household.

  • Claim Limit: R5 million
  • No waiting period

A 12-month waiting period applies on hereditary and congenital conditions

Download pet insurance brochure for more information.

Start a quote
Add these great optional benefits for your pet
Help-Pet-OUT

Available on all plan types.

Optional cover for rehabilitation treatments, advertising cost for a lost pet, and emergency kennel or cattery fees should you be hospitalised and unable to look after your pet.

  • Claim Limits: R 2 500 per annum limited to max 5 events
  • Waiting period: 90 days
  • No excess
Health Booster

Available on Standard and Executive plans.

Can be added to cover chronic medication, prescription food and supplements.

  • Annual Claim Limit: R 2 650
  • Waiting period: 90 days
  • No excess
Third-Party Liability

Available on Standard and Executive plans.

You will be covered, up to the limit specified on your policy schedule, against the amount you are legally liable to pay for damage to property, bodily injury or death that your pet might cause to someone other than you or a member of your household.

  • Claim Limit: R5 million
  • No waiting period

A 12-month waiting period applies on hereditary and congenital conditions

Download pet insurance brochure for more information.

Start a quote
Need to submit a claim?

Making a claim is easy via the website, my.outsurance portal, the App or our friendly call centre. Find out everything you need to know in our How to claim section.

Download claims form Submit a claim
Insurance contacts 08 600 60 000
Mon-Thurs:
07:00 - 20:00
Fri:
07:00 - 18:00
Sat:
08:00 - 17:00