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  • Insurance for dogs and cats
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Insurance for dogs and cats

OUTsurance covers your family additions that have fur too, and since pet owners insuring their pets is a growing trend globally, you’re not alone in looking after yours.

Features and benefits

Just some of our offerings that help us stand out in a litter of insurance options.

No claim forms
No claim forms

No need to engage in the hassle of filling in claim forms.

OUTbonus
OUTbonus

A cash refund of your premiums if you don’t claim.

Your choice of vet
Your choice of vet

You can take your pet to any registered vet of your choice.

Snipped bill
Snipped bill

We’ll give you a discount if your pet is sterilised.

Fixed excess
Fixed excess

No matter what you claim for, your excess is fixed.

Pet-Act-OUT
Pet-Act-OUT

We cover puppy classes and are the first insurer, of our main competitors, to do this. You may also claim for behavioural treatments for your pet. (Executive plan only)

Multiple pets discount
Multiple pets discount

Unlike our major competitors we will offer you a discount of 5% if you insure 2 or more of your fur family members with us.

Body condition score
Body condition score

We encourage you to keep your pet in great shape and good health. You will therefore get a discount if your pet has an ideal body condition score.

Breed based
Breed based

Premiums are based on the breed, whether the pet is sterilised, and it’s body condition score, because we encourage healthy pets.

Comparing our plans

Compare our plans below to see what will best suit the needs of your dog or cat. We offer the basics that will cover your pet for common accidents, to extensive cover that includes all of your pet’s essentials, and a plan with increased limits and added extras should your furry friend have special requirements.

Download pet insurance brochure for more information.

Key Features
Accidental
Accidental
Standard
Standard
Executive
Executive

Overall Annual Limit

Unchecked

R 16 000

Unchecked

R 42 000

Unchecked

R 63 000

Accidental Cover i A sudden and unforeseen event that causes injury to your pet and which requires immediate medical attention to your pet.

Waiting period: None

Fixed excess

Checked

Per Claim limit: R 9 500

Checked

Per Claim Limit: R 31 500

Checked

Per Claim limit: R 52 500

Illness Cover i A sickness, disease or defect which requires medical attention from a vet as well as an overnight admission of your pet at the vet.

Waiting period: 60 days

Fixed excess

Unchecked

–

Checked

Per Claim Limit: R 29 500

Checked

Per Claim Limit: R 47 500

Vet Visits i A visit to the vet to treat a sickness or disease which does not require an overnight admission at the vet. This includes the costs of consultations, medication, pathology, radiology and dentistry.

Waiting period: 30 Days

No Excess

Unchecked

–

Checked

Annual Claim Limit: R 4 200

Checked

Annual Claim Limit: R 5 200

Routine Care i This covers preventative and/or precautionary procedures that you choose to have a vet perform on your pet. This includes vaccinations, deworming and nail trimming.

Waiting period: 30 Days

Available number of claims: 1

No excess

Unchecked

–

Checked

Annual Claim Limit: R 800

Checked

Annual Claim Limit: R 1050

Pet-Act-OUT i Covers puppy socialization classes for your pet as well as corrective behavioural treatments that are recommended by a vet.

Waiting period: 30 Days

No excess

Unchecked

–

Unchecked

–

Checked

Annual Claim Limit: R 1050

Hereditary, Congenital, Pre-existing conditions

Checked

Waiting period: 12 months

Checked

Waiting period: 12 months

Checked

Waiting period: 12 months

Multi-pet discount

Checked

Checked

Checked

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Add these great optional benefits for your pet
Help-Pet-OUT

Available on all plan types.

Optional cover to cover kennel fees should you be hospitalised and unable to look after your pet.

  • Claim Limits: R 2 500 per annum limited to max 5 claims
  • Waiting period: 90 Days
  • No excess
Health Booster

Available on Standard and Executive plans.

Can be added to cover chronic medication, prescription food and supplements.

  • Annual Claim Limit: R 2 500
  • Waiting period: 90 Days
  • No excess

A 12-month waiting period applies on hereditary, pre-existing and congenital conditions

Download pet insurance brochure for more information.

Need to submit a claim?

Making a claim is easy via the website, my.outsurance portal, the App or our friendly call centre. Find out everything you need to know in our How to claim section.

find out more Submit a claim
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OUTsurance Insurance Company Limited and OUTsurance Life Insurance Company Limited - a member of the Rand Merchant Investment Holdings (RMI) Group and a licensed insurer and financial services provider (FSP 896)

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