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We understand how important your privacy is and will protect your personal information. By providing your personal information you are agreeing that we may process it to furnish you with a quote. Also note that some advisors work under supervision. This is to ensure that you’ll get nothing but awesome service, all of the time! Premiums quoted are risk profile dependent and reviewed annually based on risk profile and economic factors. Ts, Cs and limits apply. It is important to provide us with correct information, otherwise it could affect the outcome of your claim.

Insurance for dogs and cats

OUTsurance covers your family additions that have fur too, and since pet owners insuring their pets is a growing trend globally, you’re not alone in looking after yours.

Features and benefits

Just some of our offerings that help us stand out in a litter of insurance options.

No claim forms

No need to engage in the hassle of filling in claim forms.

OUTbonus

A cash refund of your premiums if you don’t claim.

Your choice of vet

You can take your pet to any registered vet of your choice.

Snipped bill

We’ll give you a discount if your pet is sterilised.

Fixed excess

No matter what you claim for, your excess is fixed.

Pet-Act-OUT

We cover puppy classes and are the first insurer, of our main competitors, to do this. You may also claim for behavioural treatments for your pet. (Executive plan only)

Multiple pets discount

We will offer you a discount of 5% if you insure 2 or more of your furry family members with us.

Body condition score

We encourage you to keep your pet in great shape and good health. You will therefore get a discount if your pet has an ideal body condition score.

Tailored premiums

Premiums are unique to your pet, using our advanced underwriting model, and never subsidise other pets. This means you could pay less!

Comparing our plans

Compare our plans below to see what will best suit the needs of your dog or cat. We offer the basics that will cover your pet for common accidents, to extensive cover that includes all of your pet’s essentials, and a plan with increased limits and added extras should your furry friend have special requirements.

Download pet insurance brochure for more information.

Key Features	Accidental	Standard	Executive
Overall Annual Limit	R 16 000	R 42 000	R 63 000
Accidental Cover i A sudden and unforeseen event that causes injury to your pet and which requires immediate medical attention to your pet. Waiting period: None Fixed excess	Per Claim limit: R 9 500	Per Claim Limit: R 31 500	Per Claim limit: R 52 500
Illness Cover i IA sickness, disease or defect which requires admission of your pet at the vet or for which the vet prescribes a long-term treatment plan requiring multiple treatments. Waiting period: 60 days Fixed excess	–	Per Claim Limit: R 29 500	Per Claim Limit: R 47 500
Vet Visits i A visit to the vet to treat a sickness or disease which does not require an admission at the vet or does not require long-term treatment. Waiting period: 30 Days No Excess	–	Annual Claim Limit: R 4 200	Annual Claim Limit: R 5 200
Routine Care i This covers preventative and/or precautionary procedures that you choose to have a vet perform on your pet. This includes vaccinations, deworming and nail trimming. Waiting period: 30 Days Available number of claims: 1 No excess	–	Annual Claim Limit: R 800	Annual Claim Limit: R 1050
Pet-Act-OUT i Covers puppy socialization classes for your pet as well as corrective behavioural treatments that are recommended by a vet. Waiting period: 30 Days No excess	–	–	Annual Claim Limit: R 1050
Hereditary, Congenital, Pre-existing conditions	Waiting period: 12 months	Waiting period: 12 months	Waiting period: 12 months
Multi-pet discount
	Start A Quote	Start A Quote	Start A Quote

Add these great optional benefits for your pet

Help-Pet-OUT

Available on all plan types.

Optional cover for rehabilitation treatments, advertising cost for a lost pet, and emergency kennel or cattery fees should you be hospitalised and unable to look after your pet.

Claim Limits: R 2 500 per annum limited to max 5 events
Waiting period: 90 days
No excess

Health Booster

Available on Standard and Executive plans.

Can be added to cover chronic medication, prescription food and supplements.

Annual Claim Limit: R 2 500
Waiting period: 90 days
No excess

A 12-month waiting period applies on hereditary, pre-existing and congenital conditions

Download pet insurance brochure for more information.

Need to submit a claim?

Making a claim is easy via the website, my.outsurance portal, the App or our friendly call centre. Find out everything you need to know in our How to claim section.

find out more Submit a claim

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Insurance contacts 08 600 60 000

Mon-Thurs:

07:00 - 20:00

Fri:

07:00 - 18:00

Sat:

08:00 - 17:00