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Contact any of the below departments if you need assistance or want to speak to a friendly member of the OUTsurance team. Remember our Client Care Department is also just a phone call away on
08 600 70 000.
You can update your insurance policy, submit a claim or find out more information on the OUTsurance portal.
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Sales
08 600 60 000
Mon-Thurs:  08:00-19:00
Friday: 08:00-18:00
Sat: 08:00-13:00
   
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Client care
08 600 70 000
Mon-Thurs:  07:00-19:00
Friday: 08:00-18:00
Sat: 08:00-13:00
Public holidays: 08:00-17:00
Request a change
Claims
08 600 70 000
Mon-Fri:  07:00-18:00
Sat: 08:00-17:00
Public holidays 08:00-17:00
   
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Help@OUT
08 600 80 000

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Great that you are interested! Please check out our careers page for more detail on how to upload your CV.

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Compliment or complaint?
We'd like to hear from you, simply click the button below to give your feedback or email feedback@out.co.za .
 
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Reporting scams and fraud
Email scams

reportscams@out.co.za
24 hours a day, 7 days a week

See latest scams

 
Fraud@OUT

Toll free 086 010 2117
Monday to Friday (07:00-17:00) 
(Please leave a message after hours and over weekends, and we'll get back to you). 

Alternatively, please email us on fraud@out.co.za
24 hours a day, 7 days a week

Please note that your call and all information will be treated with utmost confidentiality and you can choose to remain anonymous - this fraud line can only be effective with your full co-operation

 

Compliance & FAIS-related complaints
Compliance

OUTsurance is an Authorised Financial Services Provider in terms of the Financial Advisory and Intermediary Services (FAIS) Act.

View our FAIS licence FSP (896)

Should you wish to provide feedback on any matters relating to our compliance or non-compliance with FAIS or the Policy Holder Protection Rules, contact us on:

+27 12 688 6800
compliance@out.co.za

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See what we're up to and connect with us on your favourite social media accounts.

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Where to find us
Postal address

P.O. Box 8443
Centurion
0046
South Africa

Physical address

1241 Embankment Rd
Zwartkop Ext 7, Centurion
South Africa
0157

Get directions

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OUTsurance Insurance Company Limited and OUTsurance Life Insurance Company Limited - a member of the Rand Merchant Investment Holdings (RMI) Group and a licensed insurer and financial services provider (FSP 896)

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