How can we assist?

 

Contact any of the below departments if you need assistance or want to speak to a friendly member of the OUTsurance team. Remember our Client Care Department is also just a phone call away on 08 600 70 000.

 

Please visit Clients if you need to update your insurance facility, submit a claim or to find out more information.

Reporting & other numbers

Complaints

complaints@out.co.za

Report email scams

ReportScams@out.co.za
24 hours a day, 7 days a week

Fraud@OUT email

fraud@out.co.za
24 hours a day, 7 days a week

Fraud@OUT hotline

08 601 02 117

24 hours a day, 7 days a week

Whistle blowing line

0800 204 855
24 hours a day, 7 days a week  

Whistle blowing email

outsurance@tip-offs.com

Mon-Fri 08:00-17:00 English 24/7

International

+2712 673 3000

Mon-Fri 08:00-17:00, Sat 08:00-13:00
Where to find us

Where to find us

Postal address

P.O. Box 8443   
Centurion     
0046     
South Africa              

Physical address

1241 Embankment Rd
Zwartkop Ext 7, Centurion
South Africa 
0157

Get directions