Contact us

Contact any of the below departments if you need assistance or want to speak to a friendly member of the OUTsurance team. Remember our Client Care Department is also just a phone call away on
08 600 70 000.
You can update your insurance policy, submit a claim or find out more information on the OUTsurance portal.
Log in
Mon-Thurs:  08:00-19:00
Friday: 08:00-18:00
Sat: 08:00-13:00
Start a quote


Client care
Mon-Thurs:  07:00-19:00
Friday: 08:00-18:00
Sat: 08:00-13:00
Public holidays: 08:00-17:00
Request a change
Mon-Fri:  07:00-18:00
Sat: 08:00-17:00
Public holidays 08:00-17:00
Submit a claim

24 hours a day, 7 days a week

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Great that you are interested! Please check out our careers page for more detail on how to upload your CV.

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Compliment or complaint?
We'd like to hear from you, simply click the button below to give your feedback or email .
Reporting scams and fraud
Email scams
24 hours a day, 7 days a week

See latest scams


08 601 02 117
24 hours a day, 7 days a week
24 hours a day, 7 days a week

Please note that your call and all information will be treated with utmost confidentiality and you can choose to remain anonymous - this fraud line can only be effective with your full co-operation


Compliance & FAIS-related complaints

OUTsurance is an Authorised Financial Services Provider in terms of the Financial Advisory and Intermediary Services (FAIS) Act.

Should you wish to provide feedback on any matters relating to our compliance or non-compliance with FAIS or the Policy Holder Protection Rules, contact us on:

+27 12 688 6800

Connect with us

See what we're up to and connect with us on your favourite social media accounts.

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Where to find us
Postal address

P.O. Box 8443
South Africa

Physical address

1241 Embankment Rd
Zwartkop Ext 7, Centurion
South Africa

Get directions