My Policy

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Make a change to my policy

Submit a claim

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Which product do you need to change?

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We understand how important your privacy is and will protect your personal information.

One of our friendly advisors will be in contact with you during our trading hours.

Manage your policy

Start a claim online through the OUTsurance client portal or app.

Making a change to your policy is simple, you won't even need to contact the call centre.

Getting to know your insurance cover is as easy as requesting a document.

Easy-to-use self-service features

Username and password new

Change your OUT ID profile username and password or activate fingerprint recognition on the app.

Policy documentation

Request your policy documents and confirmation of cover.

SmartDrive

View your SmartDrive scores and see how well you're driving.

Access your policy

View your policy details, OUTbonus amount and payment date.

Bank details

View and update your banking details linked to your policies.

Refer and earn

Get a R1000 premium discount

for every successful referral of family and friends.

Refer and earn

Got any questions about your policy? Check out our FAQs or call us on 08 600 70 000.