1.1 OUTsurance recognises the importance of protecting your personal information and your right to having your personal information kept private. OUTsurance ensures that it adheres to all data protection laws and has the implemented safeguards to ensure that your personal information is kept safe from unauthorised access.
2. Personal Information
2.1 OUTsurance aligns its definition of “personal information” with that as set out in the Protection of Personal Information Act, 2013 (POPIA). All information specific to yourself that is provided to us via our website or any other channel will be classified as personal information. This includes but is not limited to personal information that is provided to us in the course of our business, while obtaining an online quotation, using our mobile device app, enquiries via e-mail, during requests to amend or view your policy data or for the purpose of recruitment or potential employment.
2.2 This includes but is not limited to the following personal information that you may provide to us:
- Your name and surname;
- Identity number, Passport number and/or date of birth;
- Contact details;
- Physical address;
- Email address.
2.3 We collect your personal information to be able to provide you with adequate insurance cover based on your own risk profile and to ensure that we have the correct and most up to date information, and should we collect it via our careers portal, it is to enable us to perform the necessary checks for the purpose of recruitment or potential employment.
2.4 OUTsurance has the highest regard for the privacy of its customers and potential job applicants and will only use personal information for the purposes that it was collected for.
2.5 The OUTsurance App
2.5.1 By installing and using any of the services on our App you consent that we may send you promotional material or details which we think may be of interest to you and that we may contact you to provide you with an insurance quote or offer you any products which we offer through various entities within the OUTsurance Holdings Group of Companies.
2.5.2 We will only use the personal information obtained through the use of our App, for the purpose for which it was collected subject to the terms and conditions relating to the App.
3.2 They also help us find information once you have logged in or help us link your browsing information to you and your personal information, for example, when you choose to register for a service. We may use a persistent Cookie (a Cookie that stays linked to your browser) to record your details so we can recognise you if you visit our Website again.
3.3 Cookies by themselves cannot be used to discover your identity. Cookies do not damage your computer. You can set your browser to notify you when you receive a Cookie. This enables you to decide if you want to accept it or not. If you choose not to accept Cookies from our Website this may limit its functionalities or performance.
4. Protection of Information
4.1 We value the information that you choose to provide us and will therefore take reasonable steps to protect your personal information from loss, misuse or unauthorised alteration. The information we maintain concerning our customers, all our employees and potential job applicants is stored in databases that have built-in safeguards to ensure the privacy and confidentiality of that information.
4.2 OUTsurance uses state of the art technology and encryption to prevent any unauthorised access to your personal information. We keep up to date with latest global developments in security technology to ensure that your transactions and personal information stored with us is adequately secured and protected at all times.
4.3 You must always keep your personal information and any account numbers or App login details confidential and ensure that you do not disclose it to anyone.
4.4 Should you at any time feel that you no longer wish to be contacted by us for any purpose whatsoever, you should advise us to that effect via email or telephone. We retain all data that is required for us to discharge our business activities for an indefinite period for historical, statistical and research purposes. We have established appropriate safeguards against the records being used for any other purposes.
5. Sharing of Information
5.1 OUTsurance does not and will not sell or provide personal information to third parties for independent use. We may, however, share personal information with our business partners if that information is required to provide the product, or service you have requested and where relevant recruitment purposes. However, our business partners will adhere to using your information only as directed by OUTsurance.
5.2 Below is a list of instances of where we will disclose your personal information. Please note that the list below is not a numerous clauses:
· Information relating to claims, insurance and financial history with other insurers, government bodies and credit bureau.
· When any regulatory authority for the various financial sectors requests same;
· To comply with any regulation passed under relevant legislation, or any legal process;
- To enforce and protect our rights and property (including intellectual property) and/or where we have a legitimate interest to do so;
- When you have expressly authorised us to do so; or
- If we undergo a change in ownership.
- For the purpose of recruitment or potential employment within OUTsurance
6. Contact us
You can contact us with any privacy related questions here: firstname.lastname@example.org