How does it work?


We have a network of carefully selected, accredited service providers that you can make use of if you need to get your vehicle repaired at your own cost.


We'll connect you to our service providers based on the location you confirmed with your claims adviser, and you can choose to accept it or not.


If the service provider accepts your requestthey will contact you to organise a date and time for the repairs.

Here are a couple of things you need to know

  • Service Provider Connect is a Value Added Service from OUTsurance to connect qualifying clients with service providers on the OUTsurance panel to have their vehicles repaired.
  • OUTsurance will then provide you with a list of service providers to choose from, to take your vehicle for repairs. This is however subject to the availability of the service provider(s).
  • Should the service provider you choose not be able to assist, we will confirm availability with the next service provider on the list.
  • We will advise you as soon as we found an available service provider. We will provide your contact details and car information to the service provider who will be in contact with you to have your car repaired.

By using this service you accept the terms and conditions