Keeping the claims process as simple as possible
Where to begin
Start your claim via our app or client portal. Or simply call us on 08600 70 000. We're ready to help out.
Stay up to date
Thanks to our claims tracker, you can stay on top of the entire process via our app or client portal. Your allocated claims advisor can also be your point of contact.
Done and dusted
We'll get your life back to normal as soon as we can, thanks to our hand-picked service providers.
Need to make a claim? Here's where to begin
Client portal
Click below. We'll need your ID number, or if you already have an OUTID, simply log in.
Submit a claim Track ClaimThe App
Speak to a human
Call our claims centre and speak to a friendly claims advisor who will help you out.
08 600 70 000
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DoneWe understand how important your privacy is and will protect your personal information.
One of our friendly advisors will be in contact with you during our trading hours.
