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We have recently seen an increase in email “phishing” and other scams which claim to be communications from OUTsurance. The scams usually ask people to confirm sensitive information (like banking details) by clicking on a link to a fake website (e.g. a fake OUTsurance or internet banking website). Note that we will under no circumstances ask you to confirm your banking details or other sensitive information via email or over the internet.

If an email seems legitimate, but you are still unsure, please contact our fraud line on 0860 102 117 or fraud@out.co.za for confirmation – we will gladly assist.

IMPORTANT: If you have divulged banking details as a result of one of these scams, contact your bank immediately so that they can take appropriate action.

Scam samples

Current email premium payout scam to watch out for:


Current email Google docs scam to watch out for:





Current SMS promo scam to watch out for:

"Congratulations, you have been rewarded R100-000-00 in the OUTsurance give back promo contact Alex Smith on 072xxxxxxx to claim reward, bulk sms.com"