Scams

We have your best interest at heart

We have recently seen an increase in email “phishing” and other scams which claim to be communications from OUTsurance. The scams usually ask people to confirm sensitive information (like banking details) by clicking on a link to a fake website (e.g. a fake OUTsurance or internet banking website). Note that we will under no circumstances ask you to confirm your banking details or other sensitive information via email or over the internet.

 

If an email seems legitimate, but you are still unsure, please contact our fraud line on 0860 102 117 or fraud@out.co.za for confirmation – we will gladly assist.

 

IMPORTANT: If you have divulged banking details as a result of one of these scams, contact your bank immediately so that they can take appropriate action.

Safety on social: always look for the tick!

Safety on social: always look for the tick!

There are always opportunists out to scam innocent people. Please make sure you follow the verified OUTsurance pages and profiles on Social Media.

Be aware of fake and unverified OUTsurance accounts.

Be aware of fake and unverified OUTsurance accounts.

When in doubt, look for the blue tick on Twitter and the grey tick on Facebook. If you don’t see a tick, it’s not us and you could be putting yourself at risk if you engage with these pages.