Put simply, Panic Assistance instantly connects you to a network of Medical and Armed Response units. In an emergency, the closest one is guided directly to you to give you the help you need.
Help@OUT: Panic Assistance
Panic Assistance is a personal safety feature to help you OUT in safety or medical emergencies. With just a tap on our app, the closest Medical or Armed Response unit will be sent directly to you, wherever you may be, 24/7.
Panic Assistance comes at no additional cost to OUTsurance policyholders. Not an OUTsurance client? You can still get Panic Assistance for just R199 a year.
Here's what to do in a panic situation:
Tap and hold the mobile panic button.
Then simply select if you need Medical or Armed Response.
Then simply select if you need Medical or Armed Response.
Pick up our call to confirm the emergency.
(Don't worry, if we don't hear from you, we'll automatically send help).
(Don't worry, if we don't hear from you, we'll automatically send help).
The response unit will be guided directly to you via your phone's location services.
Sign up in a few easy steps
- Go to Help@OUT on the app
- Select ‘Get Panic Assistance’
- Capture a few details
- Confirm your details
- Test the service to make sure you’re connected/ test the service to see how it would work in an emergency
No extra cost for clients
You won't pay anything extra if you're an OUTsurance policyholder. And if you're not an OUTsurance client, you can get Panic Assistance for a small yearly subscription of just R199. It’s a small price to pay for peace of mind.
Keep your loved ones protected
You can add up to three friends or family members to your Panic Assistance subscription. Invite them at any time, through the app.