Danie joined OUTsurance in 2002 as a sales advisor, rapidly working his way up through the ranks. He was appointed to the EXCO in 2005 as the company’s Head of Sales. With over 20 years’ experience in the insurance industry, he was appointed as Chief Executive Officer for OUTsurance and OUTsurance Life in 2017. Prior to this, Danie was Chief Executive Officer at Youi Insurance in Australia (2011 – 2017), a subsidiary of the OUTsurance Holdings Group and currently also serves as an Executive Director on the OUTsurance and OUTsurance Life Boards and Non-Executive Director of the South African Insurance Association (SAIA).
Dip (Financial Management)
Dip (Human Resource Management)
Burton joined OUTsurance in 2003 as an assessor before being appointed as Claims Manager in 2005. Burton progressed into various senior roles of management in the Claims environment and was later appointed as CEO of SIAS (Assessing and Investigative division of OUTsurance) in 2010. In 2015 SIAS was re-incorporated into the greater OUTsurance operations, and as a result he was appointed to the role of Chief Operating Officer (Claims and Legal) and currently holds this position. Burton has been a member of EXCO since July 2010. Burton is also a member of the Board of The Insurance Crime Bureau.
Before joining OUTsurance, Paul was the CEO of Lion of Africa Life Assurance as well as Chairman of Lion of Africa Fund Managers. Paul has also worked in various senior positions for companies such as Amabubesi Consulting, Sanlam and Alexander Forbes. He is a member of the Black Management Forum and the Association of Black Securities and Investment Professionals. Paul was appointed to EXCO in October 2017 in the position of COO Life.
Micky joined OUTsurance in 2004 where he started his career as a claims assessor. Micky moved through the business occupying various management roles in various areas from Claims Contact Centre; Legal Recoveries and Liabilities to Specialised Claims Services. Micky is currently the Chief Operating Officer overseeing OUTsurance Shared Services which is responsible for the provision of contact centre services to Youi Australia and Hastings UK from our South African operation. Micky also oversees the operations of OUTsurance Namibia and serves on their Board as Executive Director. Micky started serving on the OUTsurance EXCO from 1 September 2017.
Keneiloe joined OUTsurance in 2006 as the Head of Learning and Development and joined the EXCO in March 2007. In this position, she managed the delivery of training and development initiatives for all employees. She serves in the HR Committee of the INSETA. In 2017, Keneiloe was appointed as the Chief Transformation Officer for OUTsurance and in this role she is responsible for driving the group’s transformation objectives, including BBBEE and Diversity and Inclusion programmes.
PGDip (Business Administration)
Dip (Human Resources Management)
Advanced Programme in Organizational Development
B.A. (Social Work)
Wilbur has been at OUTsurance since 2002 where he started his career as a sales advisor. He steadily worked his way up through the ranks and was appointed as the Chief Operating Officer for Sales and Customer services in 2014. Wilbur has extensive experience in the management of large groups of staff in Personal, Business and Life across Sales, Client Care, Retention, Claims and Legal. Wilbur was appointed to EXCO in 2016.
GIBS Dip (Business Management)
Jan joined OUTsurance in 2007 as the Executive Assistant to the founder and CEO, Willem Roos. In 2008 Jan joined EXCO when he was appointed as the Chief Financial Officer of the OUTsurance Group, the position he currently holds. Jan oversees the South African and Australasian finance functions and the various investment and capital management activities of the Group and is also responsible for the Group’s non-organic growth and investment initiatives.
Chartered Accountant (SA)
Suren joined OUTsurance in 2002 as the Human Resources Manager and was appointed onto the company’s EXCO in 2005. In 2017, Suren became the Chief People Officer, assuming full responsibility for HR and all training functions. Suren has also been actively involved in the Transformation and Human Capital work streams at SAIA.
B.A. (Hons)(Social Science)
Dip (Human Resources)
Dip (Industrial Relations)
Matt, who hails from Australia, has over 15 years’ experience building technology solutions and leading technology teams across the globe. Matt joined OUTsurance’s subsidiary Youi in 2012 and was promoted to the position of Chief Technology Officer of Youi Insurance in 2016. He was then seconded to South Africa as Chief Technology Officer of OUTsurance and joined EXCO in November 2016. Matt is responsible for developing and maintaining all of the systems used by the company, and is focussed on the digitisation of the business to address the challenges of the future.
B.Sc. (Computer Science)
Lynette joined the OUTsurance group in 2003 as Head of Procurement. Since then she has served the OUTsurance Group in various roles across the Claims, Procurement and Compliance functions. Lynette also served as a Chief Operating Officer of one of the subsidiaries for three years before she was appointed to the OUTsurance EXCO team in August 2010 as the Group Chief Risk Officer and Head of Compliance for the Southern African and Australasian entities. Lynette currently serves as an alternate director of the South African Insurance Association (SAIA).
Dip (Insurance AIISA)
GIBS Women in Insurance Management Development Programme
Riyaad joined the OUTsurance EXCO team as the Chief Operating Officer of Face-to-Face Distribution in September 2017. With more than 16 years of experience in the financial services industry across the African continent, Riyaad has held several executive and senior positions in companies such as Barclays Africa, First National Bank, Nedbank and Standard Bank. Riyaad is a strong advocate for continuous improvement, passionate about excellent delivery and the provision of first-class customer service.
Dip (Global Strategy and Innovation)
Arnold joined OUTsurance in 1999 in the Actuarial department. He has worked extensively in various key functions including product development, reserving, pricing, capital modelling, reinsurance and operational excellence. He served the company as the Chairman of the Internal Investment Committee for many years as well as serving as the Chairman of the company’s Pension and Provident advisory committee. He was appointed as the Chief Operating Actuary in 2015 and later joined EXCO as the company’s Chief Actuary in January 2018.
B.Com. (Hons)(Actuarial Science)
Fellow of the Actuarial Society of South Africa
Fellow of the Insitute of Actuaries
Chartered Financial Analyst
Natasha joined OUTsurance in 2004. She has worked her way up through the ranks, holding an array of leadership positions in the Claims and Legal departments. She assumed her current position as Head of Client Relations in 2011 and was appointed to EXCO in September 2017.
Carl joined OUTsurance as Chief Marketing Officer in May 2019, after a successful track record at some of South Africa’s top financial services companies. This includes heading up the Online and Mobile Banking channels and related services at the Absa Banking Group, and Executive Head at Telesure Investment Holdings. There, he lead functions such as Group Marketing, Digital Platforms and Services, the Hippo.co.za Business Unit and Call Centre Sales. Carl is a passionate strategic thinker with the managerial and operational skills to see innovative big thinking come to fruition.
B.Com (University of Johannesburg)
IEP (INSEAD Business School)