Add car hire to your car insurance policy

A car, the one thing you really don’t want to be without.

Ask anyone who’ve had to navigate everyday life without having access to a car: car hire is not a luxury, but an absolute must-have when it comes to  car insurance cover.

At OUTsurance, a small additional premium will get you access to a rental car following a claimable accident where your vehicle is damaged and being repaired; damaged and not driveable and also in case you’ve been a victim of theft or hijacking.

If your car is not driveable, we’ll make sure you’re provided with a rental vehicle the moment you submit your claim. However, if your car is still driveable, we’ll get you sorted with a rental car as soon as your vehicle is sent for repairs.

Together with OUTsurance-approved service providers, we’ve put together some great car rental options for you to choose from. Your premium will be based on the car hire group you select.

• Group A – This is your cheapest option and provides you with a 4 or 5-door hatchback or similar vehicle. Unfortunately, you’ll have no power steering, air conditioning or radio/CD.
• Group B – You’ll drive a 5-door vehicle with power steering, air conditioning, and radio/CD.
• Group D – If you’re unable to drive a manual vehicle, this option is just perfect. If needs be, this vehicle can be equipped with the necessary hand controls for disabled persons.
• Group F & G – This is the crème de la crème of rental vehicles. You’ll drive a luxury 5-door automatic vehicle with power steering, air conditioning, and radio/CD.
• Group N (Minibus) – You’ll be driving an 8-seater rental with power steering, air conditioning, and radio/CD.
• LDV – You’ll be provided with a bakkie with/without a canopy.

Keep in mind that if you’ve selected a car hire option for a specific group, you cannot upgrade to another group at claims stage. Your upgrade will only be applied to any future incidents.

You can use the hired vehicle for a maximum of 30 days per claim. If your car insurance claim is finalised before this time, you will need to return the vehicle.

When you receive your rental vehicle, you’ll need to pay the service provider a refundable security deposit. This is to ensure that the vehicle is returned with a full tank of petrol and to cover any minor dents or scratches.

• You’ll need to pay a collection/delivery fee if the address of delivery is further than 50km from the closest branch.
• If anything happens to the vehicle (i.e. accident/theft), you will be liable to pay the service provider excess (this varies according to the type or group vehicle that you selected).
• You may be liable to pay for high mileage usage on a certain car hire group.
• If you’re disabled, we can arrange with the service provider to fit hand controls to any of the automatic vehicles in their fleet. They will, however, require a 72-hour lead time to do this.

Sounds good? Let’s get you sorted as soon as possible!