OUTsurance wins Funeral Insurance Category in the 2023/2024 Ask Afrika Orange Index® Award for service excellence.
OUTsurance has been announced as the winner of the 2023/2024 Ask Afrika Orange Index® Award for service excellence in the Funeral Insurance Category! We are also one of the top three finalists in the Life Insurance Category.
‘It’s great to see that the hard work and commitment that go into providing awesome service to our clients and potential clients at every touchpoint with our business do not go unnoticed, commented Danie Matthee, Chief Executive Officer at OUTsurance. ‘This is just the fuel we needed to keep getting better and better, and making sure that our clients always get the service and value they deserve’.
About Ask Afrika Orange Index®
Ask Afrika is a well-respected leading research company that provides deep insights on consumer behaviour and perception across 32 industries and it is based on over 48 000 interviews.
The Orange Index® is one of the benchmarks they have designed to measure brands and provide contextual insights on how these brands are received within their industries. It gives brands a comparative view of where they stand in their industry.
Other awards recently won by OUTsurance
This prestigious award comes at the back of other great accolades and awards OUTsurance has been receiving in the past few months, including the Beeld Jou Keuse/Readers’ Choice 2023 Award and the 2023 News24 Business Awards Short Term Insurer of the Year.
OUTsurance has also been reported to have had the fewest number of complaints referred per 1 000 claims, compared to the average referral rate for the 12 largest comparable insurers by claims volumes by the Ombudsman for Short-Term Insurance for the past 10 consecutive years!
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