Get a Pet insurance quote
Welcome back. What would you like to do?
Make a change
One of our client care agents will call you shortly.
or
Get a new quote
Capture details online, and an advisor will phone you back with your premium.
Let's get your details
Pet insurance for dogs and cats
At OUTsurance, we believe your furry family members deserve the same care and protection as everyone else in your home. OUTsurance Pet Insurance helps cover unexpected vet bills for accidents and illnesses giving you peace of mind knowing they’re always taken care of.
Features and benefits
Just some of our offerings that help us stand out in a litter of pet insurance options.
Features and benefits
Just some of our offerings that help us stand out in a litter of pet insurance options.
Comparing our Pet Insurance plans
To find the best pet insurance, it's best to find a plan that will best suit the needs of your dog or cat. We offer the basics that will cover your pet for common accidents, to comprehensive pet insurance with increased limits and added extras should your furry friend have special requirements.
|
Key Features
|
|
|
|
|
|---|---|---|---|---|
|
Overall Annual Limit |
R 25 000 |
R 47 000 |
R 47 000 |
R 70 000 |
|
Accidental Cover i A sudden and unforeseen event that causes injury to your pet and which requires immediate medical attention to your pet. Waiting period: None Fixed excess |
Per Claim limit: R 25 000 |
Per Claim limit: R 35 000 |
Per Claim Limit: R 35 000 |
Per Claim limit: R 52 500 |
|
Illness Cover i A sickness, disease or defect which requires admission of your pet at the vet. Waiting period: 60 days Fixed excess |
– |
Per Claim Limit: R 35 000 |
Per Claim Limit: R 35 000 |
Per Claim Limit: R 50 000 |
|
Vet Visits i A visit to the vet to treat a sickness or disease which does not require an admission at the vet or does not require long-term treatment. Waiting period: 30 Days R300 Excess |
– |
– |
Annual Claim Limit: R 4 400 |
Annual Claim Limit: R 5 500 |
|
Hereditary & Congenital conditions Waiting period: 12 months |
|
|
|
|
|
Pet-Act-OUT i Covers puppy socialization classes for your pet as well as corrective behavioural treatments that are recommended by a vet. Waiting period: 30 Days No excess |
– |
– |
– |
Annual Claim Limit: R 1 100 |
| Start A Quote | Start A Quote | Start A Quote | Start A Quote |
Please note that this content provides a summary of what is covered; the terms set out in the policy wording and schedule takes precedence and are binding on the parties.
Additional Pet Insurance benefits
Your pet will have cover for the following benefits following a valid event and subject to the annual limit specified on your policy schedule. The waiting periods applicable to the event will also apply to the additional benefits.Chronic medication
Any chronic condition, excluding chronic conditions related to behavioural conditions, will be covered.
Diagnostic tests
You will have cover for the cost of diagnostic tests following an inconclusive diagnosis. This includes all consultation fees associated with these tests, which do not result in the diagnosis of an event.
Rehabilitation treatments
You will have cover for approved rehabilitation treatments such as physiotherapy, hydrotherapy, electric stimulation, heat therapy, and light therapy.
Additional Pet Insurance benefits are applicable to Accident, Core, Standard and Executive plan types. A 12-month waiting period applies on hereditary and congenital conditions.
Start a Pet insurance quoteAdditional Pet Insurance benefits
Your pet will have cover for the following benefits following a valid event and subject to the annual limit specified on your policy schedule. The waiting periods applicable to the event will also apply to the additional benefits.Chronic medication
Any chronic condition, excluding chronic conditions related to behavioural conditions, will be covered.
Diagnostic tests
You will have cover for the cost of diagnostic tests following an inconclusive diagnosis. This includes all consultation fees associated with these tests, which do not result in the diagnosis of an event.
Rehabilitation treatments
You will have cover for approved rehabilitation treatments such as physiotherapy, hydrotherapy, electric stimulation, heat therapy, and light therapy.
Additional Pet Insurance benefits are applicable to Accident, Core, Standard and Executive plan types. A 12-month waiting period applies on hereditary and congenital conditions.
Start a Pet insurance quoteNeed to submit a pet insurance claim?
Submitting a pet insurance claim is easy via the OUTsurance portal, the OUTsurance App or our friendly call centre. Find out everything you need to know about submitting a pet insurance claim in our How to claim section.
Download claims form Submit a claimFrequently asked questions about pet insurance
How to choose pet insurance?
Compare pet insurance plans based on your pet’s needs—OUTsurance offers options from basic accident cover to comprehensive pet insurance with illness, behavioural treatments, and tailored premiums. Choose a plan that matches your pet’s lifestyle and health requirements.
What does excess mean in pet insurance?
In OUTsurance pet insurance excess refers to the fixed amount you pay out of pocket when you submit a claim.
With OUTsurance Pet Insurance, excess is the fixed amount you pay out of pocket when you claim. We keep it simple: one fixed excess for every claim, so your costs stay predictable and easy to manage.
What is a waiting period?
A waiting period for is the time from the start date of your pet’s cover during which certain benefits or conditions are not yet claimable. No claims for those conditions will be paid if the event occurs during this period. The event must happen after the waiting period for the claim to be valid. Waiting periods apply to specific conditions and covers as listed in the policy wording.
Does pet insurance cover spaying and neutering?
OUTsurance pet insurance does not cover routine procedures like spaying and neutering. Their plans focus on accident, illness, vet visits, and behavioural treatments under specific plans. For full details, compare their comprehensive pet insurance options.
What is a pre existing condition for pet insurance?
A pre-existing condition refers to any illness, injury, or health issue that your pet showed symptoms of, was diagnosed with, or received treatment for before your pet insurance policy started or during the waiting period. This is in addition to any exclusion(s) stated on your policy schedule.
-
Log in or use our App to manage your policy
-
Insurance
documents
Contact OUTsurance
08 600 60 000
Mon-Thurs:
08:00 - 19:00
Friday
08:00 - 18:00
Sat:
08:00 - 13:00
Public Holidays
08:00 - 17:00