OUTsurance | Contact OUTsurance

Sales

Mon-Thurs:	08:00-19:00
Fri:	08:00-18:00
Sat:	08:00-13:00
Public Holidays:	08:00-17:00

Start a quote

Client care

08 600 70 000

Mon-Thurs:	07:00-18:00
Fri:	08:00-18:00
Sat:	08:00-13:00
Public holidays:	08:00-17:00

Make a change

Claims

08 600 70 000

Mon-Fri:	07:00-18:00
Sat:	08:00-13:00
Public holidays:	08:00-17:00

Submit a claim

International

+27 12 673 3000

Mon-Thurs:	07:00-19:00
Friday:	08:00-18:00
Sat:	09:00-13:00
Public holidays:	09:00-17:00

Help@OUT 24/7

08 600 80 000

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Careers

Great that you are interested! Please check out our careers page for more detail on how to upload your CV.

See available jobs Go to careers

Log in online or use the OUTsurance App for self-service.

We’re taking our great service digital with a client portal that allows you to do more online in double-quick time.

View and update your policy and personal details
Request your policy documents anytime, anywhere
Insure your laptop, cellphone, jewellery and more in no time
Submit and track the progress of your claim

Reporting scams and fraud

Email scams

reportscams@out.co.za
24 hours a day, 7 days a week

See latest scams

Report Fraud

08 601 02 117

Mon – Fri: 08:00 – 17:00

Messages can be placed 24 hours a day, 7 days a week

reportfraud@out.co.za
24 hours a day, 7 days a week

Please note that your call and all information will be treated with utmost confidentiality and anonymity - this fraud line is most effective with your full co-operation

Fraud can also be reported with complete anonymity to our independently managed whistleblowing line:

0800 204 855

Mon – Fri: 08:00 – 17:00

outsurance@tip-offs.com

24 hours a day, 7 days a week

Compliance & FAIS-related complaints

Compliance

OUTsurance is an Authorised Financial Services Provider in terms of the Financial Advisory and Intermediary Services (FAIS) Act.

View our OUTsurance Insurance Licence

View our OUTsurance Life Licence

Should you wish to provide feedback on any matters relating to our compliance or non-compliance with FAIS or the Policy Holder Protection Rules, contact us on:

+27 12 688 6800
compliance@out.co.za

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