People are talking and we're listening

We've had over 50,000 comments on our Talk@OUT wall over the last 12 months.
See for yourself what they're saying.

 

Talk@OUT

Our Complaints Resolution Policy serves to provide guidance around the recording and handling of complaints with a view to continuously improve our service. Download our Complaints Resolution Policy for more information. 

  • Glasfit Service

    Mnr Clifford Hicken 2 minutes ago

    Good

  • Amendment Of Policy

    Mr Robert Rosslee 2 hours ago

    The Person I Contacted Was Super Friendly And Helpful, He Knew Exactly What Needed To Be Done And Within Minutes All Was Fixed, This Was Very Important To Me As I Was Calling Internationally. Welldone!!!!!

  • Best Service Ever

    Mrs Hlengiwe Motlhatlhedi 1 days ago

    Outsurance Always Deliver. Consultants Very Helpful And Do Administration In No Time

  • Thank You

    Miss Bhavana Hiraman 13 hours ago

    A Big Thank You To The Team At Outsurance. Always A Pleasure Dealing With The Team. I Was Assisted With A Claim Efficiently And Hassle Free. Then Again With My Premium. Keep Up The Great Service.

  • Awesome Service

    Mrs Sandy Nieuwenhuizen 13 hours ago

    Linda, Listened To My Request By Adding My Sons' Vehicle To My Profile To Assist Him To Save On His Vehicle Insurance And Kyle (Supervisor) Involved. Both Were Helpful And Understood The Situation. Excellent - Awesome. Thank You. Keep It Up.

  • The Lady Who Helped Me Was Very Helprful

    Mr Gordon Andrew Laws 14 hours ago

    You Guys Should Buy Her An Awesome Lunch.

  • Service

    Ms Janesha Padayachee 19 hours ago

    Great Service From Caroline.

  • Awesome Diens Gelewer Daneel

    Mrs Chantelle Ackerman 20 hours ago



    Ek Wil Net Graag Vir Daneel Bedank Vir Sy Puik Diens. Hy Het Nou Regtig Daai Ekstra Myl Geloop Vir My Om Seker Te Maak Dat Ons Onderskryf By Julle. En Uit Di 3 Versekeraars Wat Ek My Nr Gelos Het Vir N Comprehensive Qoute Was Daneel Sie Enigste Persoon Wat Nie Op Gehou Bel Het Tot Ek Die Oproep Kon Vat Ni. Well Done Vir Puik Diens Gelewer.



    Ek Wil Net Graag Vir Daneel Bedank Vir Sy Puik Diens. Hy Het Nou Regtig Daai Ekstra Myl Geloop Vir My Om Seker Te Maak Dat Ons Onderskryf By Julle. En Uit Di 3 Versekeraars Wat Ek My Nr Gelos Het Vir N Comprehensive Qoute Was Daneel Sie Enigste Persoon Wat Nie Op Gehou Bel Het Tot Ek Die Oproep Kon Vat Ni. Well Done Vir Puik Diens Gelewer.

  • My Claim

    Ms Malefu Mirriam Mofokeng 21 hours ago

    During My Accident I Have Received High Quality Of Service From The Workers Of Out Surance.They Are All Well Trained,With Full Understanding Humanity.I M Very Much Humbled To Be Part Of Outsurance.Continue To Do The Good Work That You Are Doing.There Is No Other Insurance Except Outsurance.

  • Windscreen Replacement8

    Mr Micheal Port 22 hours ago

    Excellent Support