People are talking and we're listening

We've had over 50,000 comments on our Talk@OUT wall over the last 12 months.
See for yourself what they're saying.



Our Complaints Resolution Policy serves to provide guidance around the recording and handling of complaints with a view to continuously improve our service. Download our Complaints Resolution Policy for more information. 

  • Awsome Service

    Mr Samkelo Buthelezi 4 minutes ago

    He Was Very Detailed And Calm Explained Everything To Me

  • Thanks Mo!!!!

    Miss Boitumelo Mahlare 13 minutes ago

    Mo Is Very Cool To Speak To And Efficient. She Helped Me Get Cover For My Phone And Other Things. Service Is A Huge Thing For Me And She Outdid Herself. I Am Very Happy And Cannot Wait To Call In Again Later In The Year To Add More Items To My Policy. Continue Doing The Things Gomolemo :) . --- Boitumelo Mahlare.

  • Disclaimer

    Miss Candice Botha 23 minutes ago

    The Service Consultant Was Very Nice Thank You However The Disclaimer Cannot Open On My Email. Please Send It Again

  • Callback Time

    Mr Douw Conradie 37 minutes ago


  • Claim

    Mr Klaus Isaks 41 minutes ago

    Quick And Effective Service. Everything Was Sorted Out Within 24 Hours.

  • Breakdown

    Mrs Suzette Trevor 44 minutes ago

    I Don't Think There Is Much Worse For A Mom Than Receiving A Call Around 18H30pm From Your Daughter Saying "Mom I Have Car Trouble I Am Standing On The N2" And You Are 4.5Hrs Drive Away - Unable To Help! Thank You Nella Mabena For Your Amazing And Kind Service ... And For Having The Tow Truck There Within 30Min. I Really Appreciate It!!

  • Amazing

    Miss Bernadine Barnard 48 minutes ago

    I'm Absolutely Delighted With The Great Service From Outsurance. I Will Definitely Recommend Them To Friends And Family.

  • Quote

    Mrs Anthea Channon 52 minutes ago

    Thank You Palesa For Very Good Service. Friendly, Helpful , Explains Well And A Pleasure To Talk To

  • Accident Claim

    Mr Estian Mentz 52 minutes ago

    Saeeda Truly Did The Most. Whenever I Sent An Email, I Received A Reply Or A Phonecall Within Minutes. Truly A Wonderful Person To Have Worked With.

  • Outsurance Claim

    Mr Gerrard Bezuidenhout 54 minutes ago

    Hi, I Would Like To Take This Opportunity To Thank Thabi (Rethabile) Aphane For Her Excellent Service. She Was Very Thorough And Conscientious, It Goes Without Saying That I Was Very Impressed. Also To The Whole Outsurance Team For Giving Us Sunshine After Dark Times. I Will Definitely Recommend Outsurance To Anyone And Everyone. Keep Up The Good Work From Gerrard Bezuidenhout.