Can Outsuiranse be proud if they take your payments but if they must pay
Apiwe was so fantastic, he went above and beyond, called me to advise he was still working on my query and sorted it out in no time. The best assistance I have ever received please promote this guy such a great personality! Thanks for dealing with my query so efficiently. You rock Apiwe!
I just called your customer care line to get help updating my banking details. I had tried to get this done via my bank, and personally last week, and it had not worked. I had called in to urgently update it as my premium was now not being paid. I unfortunately did not get the name of the person who helped me. I hope you can track who it was. They were brilliant. I have NEVER had such a positive customer support experience from any organisation. He was helpful, energetic, positive, knowledgeable, and communicated extremely clearly. This individual is exactly what Outsurance should want to be like all the time.