Our Complaints Resolution Policy serves to provide guidance around the recording and handling of complaints with a view to continuously improve our service. Download our Complaints Resolution Policy for more information.
Ms Eudora Hugo 9 minutes ago
Thanks For The Great Service Azra! It Was A Pleasure Dealing With You Regarding My Claim.
Mrs Janette Britz 11 minutes ago
Always Great Service For Me Personally And For The Business I Work For
Mrs Georgina Taylor 17 minutes ago
My 1 Year Old Renault Kwid Was Stolen From My Place Of Work. I Reported It Late Afternoon (When I Discovered My Vehicle Was Stolen) To Outsurance. They Said A Consultant Will Contact Me In The Morning! ( I Thought - Ya Right!!) To My Surprise 07H15 Remano From Claims Phoned Me On My Cell, Sympathized With Me And Took All My Details To Process My Claim! I Received Sms's To Inform Me Who Is Handling My Claim, Telephone Nrs Etc. I Was Every Day Updated By Remano On The Progress On My Claim And Was Able To Ask Any Questions. Thank You Outsurance For Wonderful Service In This Terrible Time For Me!
Mr Emmanuel Joshua Pillay 23 minutes ago
I Was Greeted With The Most Friendly Voice And Personality. Just Got Started With Querry When Call Some Reason Was Lost. I Was Immediately I Was Called Back And Continued. Consultant Was Very Articulate With An Excellent Command Of The English Language And Answered My Mundane Questions With Such Knowledge And Enthusiasm. I Truly Enjoyed His Sense Of Humour And Friendly Responces As If We Knew Each Other Well And For Me Personally That Is The Making Of A Great Communicator And What We As Clients Truly Appreciate And Alaways Hope To Find At The Other End Of The Line When We Attempt To Contact A Call Centre. From Experience At Most Times It Can Be Quiet A Daunting And Stressfull Task When Trying To Communicate Hits A Brick Wall. This Outsurance Experience Was Truly Effortless And That Promised Email Was Received Shortly Thereafter. Now That Is What You Call An Outstanding Outsurance Experience. Awesome
Mr Solomzi Madikane 26 minutes ago
Efficient And Flawless Support Received
Mr Armand Du Plooy 26 minutes ago
Monica From Outsurance Assisted Me Super Fast, Friendly And Professional ? Thx Monica
Miss Fatiema Bassardien 35 minutes ago
The Service Was Awsome Thank You Rodney Kock
Mr Carlo M G Molino 36 minutes ago
In This Case They Were Awesome
Mrs Sheraine Van Wyk 43 minutes ago
They Were Absolutely Fantastic And Did A Superb Job. I'm So Happy!
Mr Ashveer Samsunder 44 minutes ago