Compliments and complaints

Our Complaints Resolution Policy serves to provide guidance around the recording and handling of complaints with a view to continuously improve our service.
Join the conversation Do you have any compliments or complaints to share? have your say
Car accident claim

Your consultant talked me through the claim. Excellent

Help Out Service

I had an emergency with water running under the basin in the kitchen, after pulling the plug. I've phoned OutSurance, and they've send out a plumber. And in no time the problem was traced and fixed. Very friendly and helpful staff. thank you for your quick response.

helpful and professional

thank you for always being pleasant and helpful Appreciate it

Pick Up

Nice guy, Polite, knew exactly what he was doing and loaded my Amarok without any hassle.

Premie verlaging

Die diens was kundig en vriendelik.

Assistance with road side breakdown

Professional, quick and responsive with consistent and timeous feedback!

Amazing service all round.

Fantastic service from the call center agent to the auto body repair contractor. Thanks to everyone

Sebol Towing

Arrived promptly, provided efficient service and delivered us and my car to the workshop safely

Insurance Claim

I am absolutely blown away by the unbelievably amazing service I received from Outsurance. WOW!!!!!!!! Service - Excellent Speed of payment - Excellent

Prince Rapitsi

Really awesome. I enjoyed being helped by him.