For official Government information about COVID-19, please visit www.sacoronavirus.co.za

OUTsurance OUTsurance
08 600 60 000
Start a quote SUBMIT A CLAIM Log in
  • Products
  • Claims
  • My Policy
  • Contact Us
  • Helping SA OUT: COVID-19
  • Insure your car, home  and contents Insure your car, home and contents
  • Cars and other vehicles
  • Home contents
  • Buildings
  • Portable items (OUT-and-About)
  • Motor warranty
  • Other products
  • Insure your life Insure your life
  • Life
  • Funeral
  • On-demand life cover (OUTthere)
  • Insure your business Insure your business
  • Business insurance
  • Fleet insurance
  • Agricultural insurance
  • Engineering insurance
  • Motor traders insurance
  • Hospitality insurance
  • Contractors all risk insurance
  • Insure your pet Insure your pet
  • Pet insurance
  • Invest with OUTvest Invest with OUTvest
  • OUTvest has simplified investing with a revolutionary digital investment product that offers advice.

    Find out more

Start a quote SUBMIT A CLAIM

Add car hire to your car insurance policy

Our optional car hire product is something you'd want to add to your standard car insurance package. You'll get access to a courtesy car if yours is stolen or damaged.

A car, the one thing you really don’t want to be without.

If only you had a car, you’d be able to go to the shops, meet a friend for drinks, pop out for a quick lunch, and leave the office a bit earlier… But, alas – you’re at the mercy of the nosy, cat-obsessed lady in accounts: the one and only person at the office who actually lives close enough to be able to give you a lift to work and back home again, every day. Sure, you know you should be thankful, but next time – you’d do it all differently.

If nothing else, you’d make sure to add car hire to your car insurance cover.

Let’s get you back on the road again.

At OUTsurance, a small additional premium will get you access to a rental car following a claimable accident and also in case you’ve been a victim of theft or hijacking. If your car is not driveable, we’ll make sure you’re provided with a rental vehicle the moment you submit your claim. However, if your car is still driveable, we’ll get you sorted with a rental car as soon as your vehicle is sent for repairs.

Together with Avis, we’ve put together some great car rental options for you to choose from. Your premium will be based on the car hire group you select.

  • Group A – This is your cheapest option and provides you with a 4 or 5-door hatchback or similar vehicle. Unfortunately, you’ll have no power steering, air conditioning or radio/CD.
  • Group B – You’ll drive a 5-door vehicle with power steering, air conditioning, and radio/CD.
  • Group D – If you’re unable to drive a manual vehicle, this option is just perfect. If needs be, this vehicle can be equipped with the necessary hand controls for disabled persons.
  • Group F & G – This is the crème de la crème of rental vehicles. You’ll drive a luxury 5-door automatic vehicle with power steering, air conditioning, and radio/CD.
  • Group N (Minibus) – You’ll be driving an 8-seater rental with power steering, air conditioning, and radio/CD.
  • LDV – You’ll be provided with a bakkie with/without a canopy.


Keep in mind that if you’ve selected a car hire option for a specific group, you cannot upgrade to another group at claims stage. Your upgrade will only be applied to any future incidents.

What you need to know:

You can use the hired vehicle for a maximum of 30 days per claim. If your car insurance claim is settled before this time, you will need to return the vehicle.

  • When you receive your Avis vehicle, you’ll need to pay Avis a refundable security deposit. This is to ensure that the vehicle is returned with a full tank of petrol and to cover any minor dents or scratches.
  • You’ll need to pay a collection/delivery fee if the address of delivery is further than 50km from the closest Avis branch.
  • If anything happens to the Avis vehicle (i.e. accident/theft), you will be liable to pay the Avis excess (this varies according to the type or group vehicle that you selected).
  • You may be liable to pay for high mileage usage on a certain car hire group.
  • If you’re disabled, we can arrange with Avis to fit hand controls to any of the automatic vehicles in their fleet. They will, however, require a 72-hour lead time to do this.


Sounds good? Let’s get you sorted as soon as possible!

P.S. We are prepared to pay anybody R400 cash if we are unable to beat his/her current car insurance premium when quoted on a like-for-like basis.

Home | Car Insurance | Car hire
  • Insurance offering
  • Cars, home and contents insurance
  • Life insurance
  • Business insurance
  • Help@OUT
  • Panic assistance
  • Roadside assistance
  • Home assistance
  • Request a pointsman
  • Why OUTsurance
  • The OUTbonus
  • Refer-and-Earn
  • Testimonials
  • Our app and digital services
  • Campaign
  • About us
  • Who we are
  • Careers
  • Sponsorship and CSI
  • Financial results
  • BBBEE statement
  • OUTworld
Instagram Instagram Facebook Facebook Twitter Twitter Linkedin Linkedin Youtube Youtube
Contact us Legal documents Disclaimer Privacy policy Sitemap

OUTsurance Insurance Company Limited and OUTsurance Life Insurance Company Limited - a member of the Rand Merchant Investment Holdings (RMI) Group and a licensed insurer and financial services provider (FSP 896)

Done
Get a quote for my
  • Vehicles
  • Vehicles
    Vehicles
  • Contents & buildings
    Contents & buildings
  • Life insurance
    Life insurance
  • Funeral
    Funeral
  • Business
    Business
  • Pet
    Pet
  • Motor warranty
    Motor warranty
  • Cellphone
    Cellphone
  • Laptop
    Laptop
  • Jewellery
    Jewellery
  • Cameras
    Cameras
  • Glasses
    Glasses
  • Other portable items
    Other portable items
icon
Improve your experience
Upgrade to the latest version of Microsoft Edge or use Google Chrome for a better experience.
We use cookies

We use cookies to optimise the user experience. Tell me more

Dismiss