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Insurance News

Short-term insurance Ombudsman releases 2014 Annual Report

25 May 2015

The Ombudsman for Short-Term Insurance (OSTI) last week released his report for the 2014 calendar year, summarizing the key activities of his office for this period.

Need some inspiration? Watch this little girl inspire her whole school to dream big!

01 April 2015

Earlier this year, 10-year-old Charterhouse Preparatory learner Caitlyn Scholtz approached OUTsurance with a simple request: To help her collect Easter eggs to be donated to underprivileged communities in South Africa.

How to help the heroes fighting the fires in Cape Town’s Southern Peninsula

04 March 2015

The fire that has ravaged the South Peninsula since Sunday morning has been the worst since 2005. Thousands of hectares of Cape fynbos have been lost (small comfort that fire is an important part of the fynbos life cycle) and many suburbs on the lower reaches have been threatened.

 

Hailstorm wreaks havoc in Pietermaritzburg – watch the video here

23 February 2015

The only thing better than great customer service? Getting superb service that goes beyond your expectations.

And OUTsurance achieved just that earlier this month, assessing and finalising over 1500 claims within days after a devastating hailstorm hit Pietermaritzburg.

 

Outstanding effort from staff to help SA out by donating blood!

19 November 2014

Every donation that the South African National Blood Service receives helps save the lives of thousands of people!  With a single donation they can help save three different lives.  To put it in perspective; 6 red blood cell units are needed during a single heart surgery, 20 red blood cell units are needed during a liver transplant, 50 red blood cell units for trauma victims and about 8 platelet transfusions a week for a cancer patient.

Ask Afrika Orange Index service excellence benchmark 2014/15

28 November 2014

The Ask Afrika Orange Index is the broadest and most widely referenced service excellence benchmark in South Africa, comparing service levels across 32 industries and ranking 151 brands in 2014.  Over a period of almost two decades, Ask Afrika has grown to be the largest independent South African market research company with fieldwork capabilities in 95% of Sub-Saharan Africa.

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