At OUTsurance, we're here to help in case of any roadside or office emergency. Keep in mind that you can call us on 08 600 80 000 any time of the day or night.
Commercial Help@OUT offers business insurance clients the following emergency services:
You will automatically have access to this service if your commercial vehicle's Gross Vehicle Mass (GVM) is less than 3 500 kg. This includes passenger vehicles, light delivery vehicles and motorcycles.
An annual limit of R10 000 applies to the cover.
Optional cover for vehicles with a mass exceeding 3 500 kg
If the vehicle mass exceeds 3 500 kg, you can add roadside assistance to your facility at an additional premium. This premium will be specific to each vehicle for which you have selected cover. The costs for materials, parts and additional labour are not included. Where the vehicle is carrying stock or other goods, the cost of salvaging these items and cleaning up are excluded.
Help@OUT will sort out any emergency that occurs at your business premises - at any time of the day or night. Office assistance is available to clients if you have your contents or building covered by Business OUTsurance.
An annual limit of R5 000 or a maximum of two incidents apply to the cover.
A referral service is also available where we can put you in contact with a list of preferred service providers who will be able to assist you with office appliance repairs or services.
Help@OUT is still available even if your limits are exceeded, but any costs incurred for the services rendered will be for your own account.
Cost for materials, parts and additional labour are not included.
A professional medical and legal phone advice line is available anywhere in South Africa - 24 hours a day, 7 days a week.You can add this optional cover to any of your vehicle, contents, public liability, employer's liability and motorcycle risks.
Emergency medical assistance
You will receive the following services:
Trauma and HIV care
Receive telephonic counselling and support as well as three face-to-face counselling sessions per incident, as well as:
You will receive telephonic legal advice and assistance with any legal documentation, such as wills and contracts.