OUTsurance is undoubtedly one of the giants in the South African short term insurance industry. OUTsurance is a short term insurance company that has built its reputation and client base on efficient and personalised service to its clients.
OUTsurance is one of the pioneers of the direct approach to short term insurance, which means that the client deals directly with them without needing to pay additional costs for broker services.
OUTsurance has consistently ensured that its short term insurance policies and dealings with clients are kept transparent and easy to understand. Its well-trained call centre agents are at the forefront of this relationship, and continually make sure that all dealings are kept as personal and informative as possible.
OUTsurance started in 1998 and pioneered the concept of an OUTbonus, the premium rebate model, as a reward for clients who are claim free .This is another cornerstone of its success in the short term insurance industry.
Most people begrudge having to pay ever increasing short term insurance premiums, especially if they never have the need to claim – the OUTbonus has proven to be a very successful innovation both as a reward to customers and as a way of cementing customer loyalty.
OUTsurance provides short term insurance in a variety of categories, to both individual private consumers and businesses. This short term insurance portfolio includes buildings and home contents insurance, car insurance, personal liability insurance, business interruption cover, employer liability cover, and protection against loss through employee dishonesty. Add to that the many value-added services that OUTsurance clients enjoy, and it’s not hard to see how the company has managed to acquire its short term insurance market share.
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