Here's to a great claims experience!
- At Business OUTsurance, we'll do our very best to process your business insurance claim as quickly as possible and get your ordeal behind you without any fuss.
- Our team of highly trained claims advisors are passionate about giving you awesome service!
- You'll get your very own, dedicated claims advisor who will take care of your claim.
- We'll work closely with one of our hand-picked service providers to get the repairs or replacements sorted as quickly and efficiently as possible.
- You'll only pay your fixed excess amount, irrespective of the value or nature of your claim.
- In the case of car theft claims, we don't believe in having a compulsory waiting period for your business claim to be processed. A valid claim will be paid out as soon as the necessary paperwork has been completed.
For an even better claims experience, here's how you can help
- Report any incidents of theft, fire, lost items, hijacking, attempted theft, attempted hijacking, as well as any damage caused intentionally to the police within 24 hours of the incident.
- Make sure to report your claim (or any incident that may lead to a claim) to OUTsurance within 30 days. In fact, the sooner you let us know, the better.
- Please help us get your claim processed as soon as possible by providing us with all information and documents we ask for, within the timeframe we set.
- If you're involved in a car accident, remember to get the personal details of the other party - driver's name, ID number, car registration number and contact details. A sketch and short description of the accident would also be of great help!
Although your OUTbonus will be forfeited following a claim, your new OUTbonus cycle starts immediately. If your business remains claim-free for three consecutive years thereafter, you'll receive 10% of your total premiums back in cash. The good news is that making use of Help@OUT does not affect your OUTbonus.
Submit your claim here and we'll get you sorted ASAP! This is why you have insurance after all!
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